Remento Review: Hospice chaplain Jeannelauree describes capturing the memories of those living with Alzheimer's

August 2024

Jeannelauree Olsen has dedicated over 20 years of her life as a hospice chaplain, providing spiritual care and emotional support to those nearing the end of their lives. In her excellent TEDx Salt Lake City talk, "We're all going to die. Here's how to do it well", Olsen emphasizes the importance of honoring life journeys. Her experience with Remento aligns perfectly with this mission.

The Unique Value of Remento

When Jeannelauree discovered Remento, she found it to be a transformative tool—one that merges recorded reflections and written stories into a lasting keepsake. “The more that I worked with it, the more I liked it,” she shared, emphasizing how Remento's ease of use and seamless integration of audio and text resonated deeply with her.

She noted that in her career as a hospice chaplin, she encountered numerous memory books and storytelling systems, from StoryCorps and Storyworth to various hospice-sponsored setups. However, she found Remento’s combination of photos, recordings, and printed text to be unparalleled. “I think you took it to another level where you added the photos. I just think it's fabulous,” she said.

A Personal and Professional Testament

Jeannelauree’s work often involves guiding families through emotionally charged moments. She described an experience with an Alzheimer’s patient and a memory book, revealing how Remento’s technology could break down barriers in communication and trust.

In her long career, Jeannelauree found that “the clumsiness of the process when there weren’t tools available” often led to “ineffective outcomes.” But Remento’s unique capacity to blend audio and printed words—enhanced with personal photographs—transformed her ability to connect with patients meaningfully.

Creating Instant Connection

One of the standout features for Jeannelauree is how Remento helps build instant connections within families. She acknowledges the seamless onboarding and interaction process: “You made it easy for me to upload photographs and rearrange my prompts.” This user-oriented approach ensures that the storytelling experience remains enjoyable and manageable.

Jeannelauree also highlighted how having a host made ensured that various different family members could join in and participate. From her perspective, this cross-family collaboration is critical to ensuring the storyteller understands the importance for sharing thes memories. “Having a host so that a family member can have the host, family members can join in, family members can participate—all of that is very conducive to success,” she elaborated.

Customizable and Accessible

Remento’s ease of use for people of all ages significantly impressed Jeannelauree. She finds it invaluable for engaging older generations who may struggle with more complex technologies.

Customization is another strong suit of Remento. Everything is designed with the user in mind, from its expert-written prompts to the inclusion of personal photos. Jeannelauree noted, “It was easy to upload those photos as prompts,” and how such features made it more accessible for her to create a rich, memorable keepsake.

Transforming Memories into Heirlooms

Jeannelauree strongly believes in the depth and impact of preserving memories. She sees immense potential for Remento to help families navigate the emotional challenges of terminal illnesses. In her group sessions, Remento facilitated deeper connections. For one of Jeannelaure’s Alzheimer’s patients, the process of creating their book facilitated a newfound connection and understanding, demonstrating the sheer power of preserving memories. 

Final Thoughts

Jeannelauree Olsen’s experience with Remento showcases not just the ease and functionality of this memory-capturing tool, but also its emotional resonance. If you’re seeking an all-encompassing way to preserve your family’s legacy, Remento promises to deliver a meaningful, customizable, and deeply personal experience.

For more information on how Remento can help you preserve cherished memories and create enduring family heirlooms, learn more here.

Want to learn more from real customers? Check out our full list of reviews.